Frequently Asked Questions
Paying for your order is very simple and safe. We currently accept payments by Cash on Delivery, Bank Transfer or Paypal.
Payments for orders are accepted by Bank Transfer or Paypal
United Arab Emirates Delivery Information
All orders will be dispatched the next working day.
Delivery changes of Dhs30, Dhs35 & Dhs50 for larger parcels. Delivery will take between 2 – 3 working days
OVERSEAS CUSTOMERS DELIVERY INFORMATION
Place your items in the shopping basket and email us using the Contact Us tab on the top of the page or email: email@example.com for overseas shipping charges. We will pack and weight your order and obtain the best shipping rate. If you with are happy with the shipping quotation, please pay for your items either by Pay Pal or International Bank Transfer. Once funds are received into our account, your order will be dispatched the next working day.
Delivery times vary.
At Pretty Vintage Cups, we love and care for our products and carefully package each purchased piece to protect it from breaking during transit. Returns are only offered if you have received a damaged item. In the rare event that you receive a damaged piece, please send the piece back to us in its original packaging, and we will refund you the full amount within 5-10 working days.
Products cannot be exchanged once sold.
If you have received your purchase and are unsure about its’ condition, please click ‘About Our China’ to learn more.