Paying for your items is very simple and safe. We currently accept payment by cash on delivery and Paypal.
Delivery is available throughout the United Arab Emirates and globally (global postage cost would be advised separately).
Once your order is placed and confirmed, you will receive an email with delivery information. Fetchr is our preferred courier company and your items will be delivered safely within one to two days maximum within the UAE. (Delivery time to other countries would be advised accordingly). The cost of courier is a minimum standard charge of AED25 (within the UAE), which is added to the final purchase amount and is to be paid by the customer.
At Pretty Vintage Cups, we love and care for our products and carefully package each purchased piece to protect it from breaking during transit. Returns are only offered if you have received a damaged item. In the rare event that you receive a damaged piece, please send the piece back to us in its original packaging, and we will refund you the full amount within 5-10 working days.
Products cannot be exchanged once sold.
If you have received your purchase and are unsure about its’ condition, please click ‘About Our China’ to learn more.
All our items are gift boxed in our signature colours. Proper packing materials are used to hold and secure items in place so that no damage occurs during transit, ensuring that you receive your exquisite purchase safely.